Unplug any USB cable, if any, before doing this.ġ.) In Windows, search for and open Programs and featuresĤ.) In Windows, search for and open Devices and printersĥ.) In the Devices and Printers windows look for your HP printer. Let's try to do a root uninstall and reinstall of the software: Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.